Refund Policy

Refund Policy for JCoufit.com

Effective Date: 01/01/2025

We want you to be happy with your purchase! If you're not satisfied, here's how our refund process works:

1. Refund Eligibility:
- You can request a refund within 14 days of receiving your order.
- Items must be unused unwashed and in their original packaging.

2. Non-Returnable Items:
- The following cannot be refunded:
- Gift cards
- Sale items
- Personalized items

3. How to Request a Refund:
- Email us at : Jcoutfit27@gmail.com
- Your order number
- The item(s) you want to return
- The reason for your return

4. Refund Process:
- After we receive your return request, we’ll send you a return form.
- Return the item to the address provided using a trackable shipping method.
- We’ll inspect the item and notify you whether your refund is approved. If so, we’ll process it within 7-10 business days.

5. Return Shipping:
- You will cover the cost of return shipping unless we made a mistake in your order.

6. Damage or Defective Items:
- If your item arrives damaged or defective, please contact us within 7 days for a full refund or replacement.

7. Need Help?
- Contact us at Jcoutfit27@gmail.com or call if you have questions.

Thank you for choosing Jcoutfit.com We appreciate your business!